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Medical Travel Assistance

We coordinate top-quality healthcare services in almost every corner of the world.

Who We Are

We are a medical travel assistance company, based in Madrid, Spain, we provide worldwide healthcare services such as Home Visit Doctors ,Emergency Rooms , Specialists, dentist, imaging, Lab Tests and other medical and non-medical services.

We Cover Almost The Whole World

Our healthcare network extends to the most important urban centers and tourist destinations in the world.

The Fastest Response Time

All your requests will be answered in less than 10 min

We Provide Solutions

Your satisfaction is our top priority. Our team of experts in assistance coordination will find the solution to the most complex cases.

We Are Humans

You will be attended by a human at all times. No automatic answers, apps, robots or artificial intelligence. This way, we guarantee a close and personalized attention.

Who Is This For

Installs in minutes

If you need a doctor visit in your home or hotel room, in any of our coverage areas, send us an email or write us a message by whatsapp, we will inform you of the doctor arrival time within 30 min maximum.

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Expert advice

Our service is especially aimed at travel insurance companies. Our team is attentive 24 hours, to receive, confirm and coordinate the medical cases with the maximum efficiency.

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How It Works

1

Submit your request

Send your medical case by email or by filling out the form above.

2

We start coordinating

Immediately after confirming the reception of your case, we begin the coordination of medical assistance, with the closest doctor to your home.

3

Submit payment

Once you have been informed of the arrival time, we will send you the payment link.

4

The doctor is on his way

Now all you have to do is wait in the comfort of your home or hotel room. The doctor will arrive at the appointed time.

Client testimonials

“Muito obrigado, foi ótimo, o médico foi muito bom e o serviço foi espetacular.”.

Katia Ferreira

“Muchas gracias amigos... Muy agradecida de verdad”.

Soraya Vargas

“Estoy bastante mejor, gracias por preocuparse por mi estado de salud. Les agradezco mucho la atención que han tenido conmigo”.

Sandra Flores

“You are great”.

CUSTOMER SERVICE

Open 24/7

KIO Assistance SL

NIF: B88001417

Calle Fernando VI, 17, 28004, Madrid, Spain

Billing email: administration@kioassistance.com

Assistance email: operations@kioassistance.com

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